Return a parcel

If you need to return an item you can trust us to deliver your parcel back to its original seller

Want to return your parcel?

If you need to return an item, there are a number of ways to send them back to their original seller using Parcelforce and Royal Mail services.

Returning parcels just got easier

If you don't fancy leaving home to send your return, no problem - we'll pick up your parcel from your doorstep. Take the effort out of sending parcels and book a returns collection with us, using our Parcel Collect service.

It's totally free, we can bring any labels that you need if you don't have a printer at home. Plus, if you're making multiple returns, they can all be part of the same collection.

You can also book an at-home collection via the Royal Mail app